{"data":{"id":"AT-02","name":"Literacy Training and Awareness","family":"AT","family_name":"Awareness and Training","withdrawn":false,"description":"a. Provide security and privacy literacy training to system users (including managers, senior executives, and contractors):\n1. As part of initial training for new users and [Assignment: organization-defined frequency] thereafter; and\n2. When required by system changes or following [Assignment: organization-defined events];\nb. Employ the following techniques to increase the security and privacy awareness of system users [Assignment: organization-defined awareness techniques];\nc. Update literacy training and awareness content [Assignment: organization-defined frequency] and following [Assignment: organization-defined events]; and\nd. Incorporate lessons learned from internal or external security incidents or breaches into literacy training and awareness techniques.","supplemental_guidance":"Organizations provide basic and advanced levels of literacy training to system users, including measures to test the knowledge level of users. Organizations determine the content of literacy training and awareness based on specific organizational requirements, the systems to which personnel have authorized access, and work environments (e.g., telework). The content includes an understanding of the need for security and privacy as well as actions by users to maintain security and personal privacy and to respond to suspected incidents. The content addresses the need for operations security and the handling of personally identifiable information.\n\nAwareness techniques include displaying posters, offering supplies inscribed with security and privacy reminders, displaying logon screen messages, generating email advisories or notices from organizational officials, and conducting awareness events. Literacy training after the initial training described in AT-02a.01 is conducted at a minimum frequency consistent with applicable laws, directives, regulations, and policies. Subsequent literacy training may be satisfied by one or more short ad hoc sessions and include topical information on recent attack schemes, changes to organizational security and privacy policies, revised security and privacy expectations, or a subset of topics from the initial training. Updating literacy training and awareness content on a regular basis helps to ensure that the content remains relevant. Events that may precipitate an update to literacy training and awareness content include, but are not limited to, assessment or audit findings, security incidents or breaches, or changes in applicable laws, executive orders, directives, regulations, policies, standards, and guidelines.","enhancements":[{"id":"AT-02(01)","name":"Practical Exercises","statement":"Provide practical exercises in literacy training that simulate events and incidents.","baselines":[]},{"id":"AT-02(02)","name":"Insider Threat","statement":"Provide literacy training on recognizing and reporting potential indicators of insider threat.","baselines":["low","moderate","high"]},{"id":"AT-02(03)","name":"Social Engineering and Mining","statement":"Provide literacy training on recognizing and reporting potential and actual instances of social engineering and social mining.","baselines":["moderate","high"]},{"id":"AT-02(04)","name":"Suspicious Communications and Anomalous System Behavior","statement":"Provide literacy training on recognizing suspicious communications and anomalous behavior in organizational systems using [Assignment: organization-defined indicators of malicious code].","baselines":[]},{"id":"AT-02(05)","name":"Advanced Persistent Threat","statement":"Provide literacy training on the advanced persistent threat.","baselines":[]},{"id":"AT-02(06)","name":"Cyber Threat Environment","statement":"a. Provide literacy training on the cyber threat environment; and\nb. Reflect current cyber threat information in system operations.","baselines":[]}],"baseline_low":true,"baseline_moderate":true,"baseline_high":true,"nist_800_53":{"rev5":{"id":"AT-02","name":"Literacy Training and Awareness","description":"a. Provide security and privacy literacy training to system users (including managers, senior executives, and contractors):\n1. As part of initial training for new users and [Assignment: organization-defined frequency] thereafter; and\n2. When required by system changes or following [Assignment: organization-defined events];\nb. Employ the following techniques to increase the security and privacy awareness of system users [Assignment: organization-defined awareness techniques];\nc. Update literacy training and awareness content [Assignment: organization-defined frequency] and following [Assignment: organization-defined events]; and\nd. Incorporate lessons learned from internal or external security incidents or breaches into literacy training and awareness techniques.","discussion":"Organizations provide basic and advanced levels of literacy training to system users, including measures to test the knowledge level of users. Organizations determine the content of literacy training and awareness based on specific organizational requirements, the systems to which personnel have authorized access, and work environments (e.g., telework). The content includes an understanding of the need for security and privacy as well as actions by users to maintain security and personal privacy and to respond to suspected incidents. The content addresses the need for operations security and the handling of personally identifiable information.\n\nAwareness techniques include displaying posters, offering supplies inscribed with security and privacy reminders, displaying logon screen messages, generating email advisories or notices from organizational officials, and conducting awareness events. Literacy training after the initial training described in AT-02a.01 is conducted at a minimum frequency consistent with applicable laws, directives, regulations, and policies. Subsequent literacy training may be satisfied by one or more short ad hoc sessions and include topical information on recent attack schemes, changes to organizational security and privacy policies, revised security and privacy expectations, or a subset of topics from the initial training. Updating literacy training and awareness content on a regular basis helps to ensure that the content remains relevant. Events that may precipitate an update to literacy training and awareness content include, but are not limited to, assessment or audit findings, security incidents or breaches, or changes in applicable laws, executive orders, directives, regulations, policies, standards, and guidelines.","related_controls":["AC-03","AC-17","AC-22","AT-03","AT-04","CP-03","IA-04","IR-02","IR-07","IR-09","PL-04","PM-13","PM-21","PS-07","PT-02","SA-08","SA-16"],"baseline_low":true,"baseline_moderate":true,"baseline_high":true,"baseline_privacy":true,"new_in_rev5":false,"changes_from_rev4":"Title changed from 'Security Awareness Training' Control text extended to include techniques, updates to  literacy training and awareness content, and lessons learned Adds multiple parameters  Discussion adds examples of events that may precipitate an update to literacy training and awareness content Incorporates awareness training elements of withdrawn App J control AR-05"}},"compliance_mappings":{"iso_27001_2022":["7.2","7.3","A.6.3","A.8.7"],"iso_27002_2022":["6.3"],"cobit_2019":["APO07","APO13","BAI08"],"pci_dss_v4":["5.4","12.6"],"nist_csf_2":["GV.RR-01","GV.RR-04","PR.AT-01"],"cis_controls_v8":["CIS 14","CIS 14.1","CIS 14.2","CIS 14.3","CIS 14.4","CIS 14.5","CIS 14.6","CIS 14.7","CIS 14.8"],"soc2_tsc":[],"finos_ccc":[],"iso_42001_2023":["A.4.6","A.9.2"],"iec_62443":[],"asd_e8":[],"nis2":["Art. 21(2)(g)"],"apra_cps_234":["Para 19-20"],"mas_trm":[],"pra_op_resilience":[],"bsi_grundschutz":["ORP.2","ORP.3"],"anssi":["Hygiene.1","Hygiene.3","SecNumCloud.8.3"],"osfi_b13":["B-13.1.1"],"finma_circular":["IV.B.a(48)","IV.B.a(49)","IV.B.b(50)","IV.B.b(51)"],"gdpr":["Art.39(1)(b)","Art.47(2)(n)"],"dora":["Art.5(4)","Art.13(6)"],"bio2":["6.3"],"rbi_csf":["Annex1.14","Annex1.23","Annex1.24"],"fisc":["FISC.O8"],"lgpd_bcb":["BCB.Art.4","LGPD.Art.47","LGPD.Art.50"],"hkma_tme1":[],"mlps_2":["8.1.8.2"],"dnb_good_practice":["DNB.8.2","DNB.9.1","DNB.9.3"],"cra":[],"swift_cscf":["SWIFT.7.2"],"cbb_tm":["TM-3"],"cbuae":["CR-11"],"nca_ecc":["1-10"],"qatar_nia":["HR"],"sama_csf":["1.6"],"uae_ia":["T5"],"bog_cisd":["CISD-X","CISD-XV"],"bom_ctrm":["3.8","5.3"],"cbe_csf":["CTO-8","GOV-4"],"cbn_csf":["Part3.8","Part8"],"sa_js2":["JS2-8.6"],"bcbs_239":["Principle 1"],"bot_cyber":["Ch7.1"],"cpmi_pfmi":["CG.GOV","CG.LE"],"eba_ict":["3.4.7","3.8(a)"],"ecb_croe":["CROE.2.1.2","CROE.2.3.2","CROE.2.8.2"],"ffiec_is":["I.A","I.C","II.C.7","II.C.7(e)","II.C.12","II.C.13(e)"],"hipaa_sr":["§164.308(a)(5)(i)","§164.308(a)(5)(ii)(A)","§164.308(a)(5)(ii)(B)"],"iosco_cyber":["PROT-4"],"nydfs_500":["500.10","500.14"],"sebi_cscrf":["CAPACITY","PR.AT"],"cmmc_2":["AT"],"nerc_cip":["CIP-004-7"],"nrc_73_54":["RG5.71-C-AT"],"tsa_psd":["SD-2 Sec H"],"ieee_1686":[],"ferc_cip":["Order 888"],"doe_c2m2":["WORKFORCE"],"api_1164":["Sec 13"],"awia":["AWWA Sec 8"],"iaea_nss":["Sec 9"],"pci_pts":[],"fips_140":[],"cbest":[],"tiber_eu":[],"pci_hsm":[],"common_criteria":[],"isae_3402":[],"fca_sysc_13":["SYSC 13.5.1","SYSC 13.6.1"],"fda_21_cfr_11":["§11.10(i)"],"fda_cyber":[],"hitrust_csf":["02.b"],"iso_27799":["7.2"],"lloyds_ms":["MS8.13"],"naic_ds":["4-training","4B"],"nhs_dspt":["NDG-1.3","NDG-2.1","NDG-2.2","NDG-2.3","NDG-3.1"],"pra_ss1_23":["P2.3","P3.6"],"solvency_ii":["DR.266"],"owasp_masvs_v2":[],"csa_ccm_v4":["HRS-11","HRS-12","HRS-13"],"csa_aicm":["HRS-11","HRS-12","HRS-13","HRS-14"],"ccss_v9":[],"mica":["Art.62(7)"],"basel_sco60":["SCO60.3","SCO60.60"],"bssc":["GSP-03"],"sec_custody_digital":[],"dpdpa":[]},"attack_techniques":[],"metadata":{"last_reviewed":"2026-10-03","review_notes":"2026-10-03: iso_27001_2022 A.8.7 added from NIST's SP 800-53 Rev 5 to ISO/IEC 27001:2022 crosswalk (OLIR entry 155), which OSA's mapping now takes as its base.","mapping_status":"complete"},"function":"preventative","used_by_patterns":["SP-001","SP-011","SP-013","SP-014","SP-015","SP-018","SP-019","SP-021","SP-024","SP-027","SP-028","SP-029","SP-030","SP-031","SP-032","SP-033","SP-035","SP-036","SP-039","SP-043","SP-044","SP-045","SP-048","SP-049","SP-050"]}}